Return Policy
Returns, exchanges or refunds must be received back within 30 days of purchase.
All orders are subject to:
- a 20% restocking fee
- any applicable freight charges on returning the product
Please use your order # for your RA # and put it on the outside of the package when returning merchandise.
All returns without an RA Number and/or received after 30 days of purchase
will be refused.
In the event that a package is undeliverable / refused and returned to us, any freight costs incurred on the return are the sole responsibility of the customer.
All closeout, custom, or special made items are final sale.
Unfortunately, we are unable to accept returns on orders that ship outside of the continental United States.
Damaged Goods: All interior damaged cartons must be reported within 7 days of receiving the merchandise.
Prices may change without notice. We are not responsible for pricing / typographical errors.
Return Address:
Banners 'n' Signs
185 Legrand Ave.
Northvale, NJ 07647
Contact Us: Should any questions arise, our live chat support is your trusty companion, ready to assist you in real-time. You can also reach us at 1-551-355-2235.
Our dedicated team is poised to address your inquiries, ensuring your shopping experience is nothing short of delightful.
Custom Orders:
Variation in Stocks, Colors, and Weights At Bannersnsigns.com, we offer a wide range of material options for our products, including various paper stocks and colors. It's important to note that stocks weights and colors can vary across different options. While we strive to maintain consistency in our products, slight variations may occur due to factors such as manufacturing processes and supplier availability.
Specific Requirements for Custom Orders When placing custom orders, customers are encouraged to provide as many details as possible regarding their preferences for colors, materials, and any other specifications. This helps us ensure that the final product aligns with the customer's expectations. Failure to provide specific requirements may result in variations in color or weight that are beyond our control.
Review and Approval of Samples Customers who receive samples of our products are responsible for reviewing and approving them before placing their orders. By approving the samples, customers acknowledge that they have reviewed the quality, colors, and materials of the products and are satisfied with them. Customers are also encouraged to provide images or descriptions of any specific features they would like to replicate in their final order.
Limitations of Liability While we make every effort to fulfill orders according to customer specifications, we cannot be held responsible for slight variations in color or weight if specific requirements were not provided with the order. Customers are responsible for ensuring that their orders meet their desired specifications, and we recommend providing detailed instructions to avoid any discrepancies.
Policy on Custom Orders
Please note that modifications or cancellations are not permitted once your plain, printed, or custom order has begun processing or production. We value your understanding of our policy.
Contact Us If you have any questions or concerns regarding our products or the customization process, please don't hesitate to contact our customer service team. We're here to assist you and ensure that your experience with Bannersnsigns.com is seamless and satisfactory.
By placing an order with Bannersnsigns.com, you agree to abide by these terms and conditions.
These updates clarify our policies regarding variations in stocks, colors, and weights, as well as the importance of providing specific requirements for custom orders. They also emphasize the customer's responsibility for reviewing and approving samples before placing orders.